Stories for June 2007
June 30, 2007
Police document gunshot at Chez Gates (inset: point of impact) This morning we opened our living room window-shade to discover what looked to be a bullet hole in our window. Last night, my wife was sitting just inside that…
June 24, 2007
I have written a few times about the decline of Western Civilization, I mean the decline of customer service. It’s an uphill battle. Companies create silos so that one part of the organization works independently of another part (even…
June 17, 2007
The kids are not afraid to ask questions, but the adults feel an absolute need to provide answers… Rather than say, “I don’t know; let’s find out,” parents feel like they have to make something up to seem smart….